In today’s highly competitive market we can survive only by improving the competitiveness which is the only and crucial factor to survive. Quality management will be systematically integrated throughout the Customer satisfaction, Employee Value and Financial objectives. Our role will be to maintain and continue to view quality of product and services as an integral part of our day-to-day and the foundation that supports the other key dimensions.
SOURCING AND SUPPLY CHAIN MANAGEMENT
Supply Chain Partners plays a very important role in today’s commodity market. The Supply Chain department is directly under the control of General Manager, International Trade with dedicated and experienced department head to handle various tasks like sourcing, product development, and relationship management and handling logistics. ELIF has successfully managed to bring in the same platform both sourcing strategies and our corporate vision.
We have a global supply base and hence managing the supply chain partners and managing logistics are the prime responsibilities of this department. We have ensured the cooperation of other departments for a continuous flow of information for smooth functioning of Supply Chain Department.
The system integrates and implemented various performance evaluators like Supplier Performance Management (SPM), Supply Chain Management (SCM), and Supplier Relationship Management (SRM).
ELIF has implemented process to ensure smooth working with customers like Customer Relationship Management (CRM), Customer Service Management (CSM), Inquiry Management (IM), Order Fulfillment, Performance Measurement, Warehouse Management, Procurement Management etc.
COMMON GOALS & VALUES
Corporate Quality Service commits to the following values to guide our decisions and behavior.
- Respect for employees
- Dedication in serving clients
- Excellence of Standards for integrity